Director, Global Sustainability, PwC United Kingdom. The client developed its first standalone CR report which included its CR framework and long-term roadmap for reporting. Sustainability covers all three time frames: rectifying past mistakes; reducing or eliminating current problems; building legacies for future generations. The resulting CR strategy we developed was supported by several strategic measures to monitor progress and success, and included the evolution of sustainability reporting for the company. Start adding content to your list by clicking on the star icon included in each card. The areas covered were legislation and trends impacting property and operations, including underlying energy costs, carbon emissions, water use, packaging and waste. The processes used to achieve sustainability must be reliable, replicable and measurable; outcomes must be confirmable, especially by outside scrutiny. © 2017 - 2020 PwC. Published 7 years ago. Set preferences for tailored content suggestions across the site. Fill out the requested information below, and we'll get back to you shortly. The company also committed to a stakeholder management programme, where it provided key CR performance indicators and quarterly updates to the Board in its CR report. BASF Collaboration to Develop Closed-Loop Process for Recycling EV Batteries, Rethinking Vinyl Today to Optimize for Tomorrow, Trending: BASF, Coca-Cola, EC Break New Ground on Plastics Recycling, Is Black Friday Dying? A leading UK supermarket chain wanted a holistic view of how future environmental legislation, policy and voluntary initiatives would affect its business up till 2020. Can Huawei Crack the US Market Without Environmental Credentials? Our approach The client’s challenge Sustainability is the conscious and proactive use of methods that do not harm people, planet or profit while also leaving a positive impact. Our approach The results revealed a complex web of: The client is now using our work to develop an ambitious sustainability plan, which includes setting a long-term carbon reduction target. This would be driven by Malaysian requirements under the regulator's CR dimensions – community, environment, workplace and marketplace. The client was interested particularly in understanding the potential cost to its operations and supply chain so it could develop a sustainability strategy and an investment programme for its stores. The resulting CR strategy we developed was supported by several strategic measures to monitor progress and success, and included the evolution of sustainability reporting for the company. The benefits to the client The benefits to the client We conducted an analysis of the results and a feasibility study of different GHG reduction strategies. The benefits to the client Following a Board governance review, a leading Malaysian telecommunications company sought to develop a corporate responsibility (CR) strategy and framework. It is a human-driven process. This, and the fact that it demonstrated its commitment to being carbon efficient and addressing climate change, has helped differentiate it from its competition. Our team then developed and implemented both an emissions follow-up tool, and a tool to assess the emissions generated by the client’s operations. Its CSR strategy would involve a carbon reduction plan for the company’s activities and touring operator services. Currently, sustainability is a lot like beauty — its definition lies in the eyes of the beholder. A leading public transportation provider in Luxembourg wanted to maintain its leadership position in the market through communicating its CSR strategy. We followed this up with stakeholder discussions to gather feedback on material sustainability focus areas and to get a sense of the direction the industry would move to. Our first step was to benchmark local and international companies to identify the material focus areas for the telecommunications industry as well as local needs. We'd love to hear from you. Have Sustainable Brands delivered right to your inbox. The company's CR programme was realigned so that its processes were more robust and greater assurance was felt. There are five phases and seven processes inherent to sustainability: Published Oct 5, 2013 9pm EDT / 6pm PDT / 2am BST / 3am CEST. Six Word Lessons to Build a Sustainable Legacy, Five Traits of Firms that Create a Sustainability ROI, How Saas Startups Are Reshaping Social Equality in Tech, Ahead of Black Friday, Brands Join Fight Against Paper Packaging Problem, Combatting Food Insecurity Takes More Than a Village. The Client was the first in the domestic market to adopt the Bilan Carbone® methodology. Our GHG assessment allowed the client to track its emissions annually, and share these publically. Sustainability is the conscious and proactive use of methods that do not harm people, planet or profit while also leaving a positive impact. This author’s preference is for actionable definitions that can be integrated into daily operational processes. Incremental approaches work best. Consumers Say They Want to Spend Less This Holiday Season, Barbour Christmas Campaign Extols Virtues of Repairing Much-Loved Items, Why Climate Change Iconography Needs a Refresh — and How Your Brand Can Achieve It. We began by conducting an inventory of emissions using the Bilan Carbone® methodology - a GHG emissions accounting method developed by ADEME (Agence de l'Environnement et de la Maîtrise de l'Énergie or Environment and Energy Management Agency). With respect to accounting and accountability, the focus is on appreciation, not depreciation (aka positive impact). The project was strongly supported by an engaged CEO who was committed to ‘doing it right’. This involved helping it develop a framework to understand available data so it could analyse the cost impacts and assess confidence in the output produced. Speed is defined by the ability to maintain positive rates of change. We'll assume you're ok with this, but you can opt-out if you wish. All rights reserved. a potential increase in total environmental operating costs around 30% by 2020. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. We also mapped out developments affecting its products (such as carbon labelling) and its supply chain (such as sustainable palm oil). Our approach To devise the carbon reduction plan, it needed an assessment of its greenhouse gas (GHG) emissions. The following is an attempt to define sustainability through this lens. This website uses cookies for analytics, advertising and to improve our site. Internally, it was able to measure its energy savings, and efficiency and technological improvements in terms of emissions reductions. While also committing to a stakeholder management programme, the company also provided corporate responsibility key performance indicators and quarterly updates to the Board in its following corporate responsibility report. The three strategic focus areas that drive our sustainability management are financial education, socio-environmental risks and opportunities, and dialogue and transparency. The client’s challenge Its new sustainability initiatives were well coordinated so that it improved the impact of the company’s CR investments. We also provided guidance and training for using these tools. We also trained its people on sustainability and good reporting practices. We then supported the client in selecting issues for cost modelling. We followed this up with stakeholder discussions to gather feedback on material sustainability focus areas and to get a sense of the direction the industry would move to.