Save my name, email, and website in this browser for the next time I comment. My initial garage door had a weird problem -- it opened by itself! Look for small LED lights on the sensors. Photo eye sensors detect objects as well as … There are a few signs you can watch out for like the most obvious one: your garage door is not closing properly. Sensor lenses will often be covered in dirt. If the light is on in both the sensors, then there is no issue related to the power supply. In this post, we’ll identify some of the most common issues that can cause your garage door sensor to malfunction. Make sure that both sensors are aligned with each other because if they’re not, they won’t work properly. Sensors are a critical safety feature but can prevent an automatic garage door from working properly. He replaced the opener (the maker of the opener, for instance, tried to send me a part that I could replace on a week-old opener). You need to ensure all these things to make sure the garage door is working properly. 7. Now that you know how to test garage door sensors, you can take appropriate action based on the issue. Telling if your garage door sensor is bad can be a bit tricky. Great experience all around. After analyzing our situation, the technician, Randy, provided a much better strategy -- moving the 5-year-old opener to the small door and installing the new opener on the big door (the one we use all the time). And Randy was exceedingly professional and helped me understand everything. If your sensors or garage door motor is blinking or your door doesn't close, it's a sign you could have faulty sensors. Call during our regular or extended service hours to talk to a customer service representative. If that’s the case, just dry them with a clean piece of cloth. We are here to tell you everything about how you can test the sensors of the garage door and make it functional again. Here is some helpful information about how to test garage door sensors: What Are Garage Door Sensors? My garage door flipped out and luckily someone referred me to this firm. Your email address will not be published. Read what our satisfied customers have to say and why Metro Garage Door ranks as the top-rated garage door repair company in Minnesota. There are different reasons behind why the garage door sensor may not work properly that involve physical attributes and the garage door technology itself. Always prompt, professional, friendly, and reasonably priced. Watch out for these signs and you can get an idea of how to handle the problem when it comes to this sort of garage door technology. Give the sensors lenses a good cleaning to restore optimal functionality. This is a common safety feature designed to prevent injuries or damage to property. Sometimes the problem may be that the sensors have succumbed to normal wear and tear. If you have problems closing your garage door and there doesn’t seem to be anything tripping the sensor, you need to know how to tell if there’s something wrong with your garage door sensor. From the minute they answered my call until the door was fixed, they were simply great. No other Garage Door company in the area has been awarded the Super Service Award every single year running. This is especially the case if you’ve been using the same sensors for over a decade. What Color Should the Lights Be On Garage Door Sensors – Are both lights on the garage door sensors supposed to be green? Minneapolis, Minnesota 55427, Mon – Fri: 7:30 am to 4:30 pm Saturday: 8:00 am to 4:00 pm, (Emergency Services Available During Normal Business Hours), Mon – Fri: 8:00 am to 4:30 pm And by Appointment, Residential Repair Residential Openers Commercial Services Request Service, Residential Installation Commercial Installation Free Onsite Estimate, Service Area Testimonials About Us Contact Us Careers Resources Blog Review Us. If the power supply is successful, then you will notice a small LED light on the sensor. If the lights are off in one or both sensors, however, it points to an issue with the power supply. How to Test Garage Door Sensors. I had a new garage door installed. You have to ensure that the sensor is dry. You have to check the sensor lenses and clean them regularly to ensure smooth operation. The door has never operated so well and so quiet!. Hundreds of satisfied homeowners and commercial property owners just like you continue to recognize Metro’s exemplary services, via positive reviews, earning Metro the Angie’s List Super Service Award for 16 years. Metro is also proud to be a longstanding accredited business with the Minnesota Better Business Bureau, earning their highest possible rating. This occurs if there’s a lot of pollution or wind near your home, you live close to an intersection or you rarely clean your lenses. Close the door to check whether it remains open an indication that the sensors are functioning well. A lack of power supply is one of the most common causes of a malfunctioning garage door sensor. In the early 1900’s, the federal government began to require garage doors to have a safety feature known as safety eye sensors. Top Rated Garage Door Company in Minneapolis – St. Paul, but don’t take our word for it…. Learning how to test garage door sensors can help you to identify the problem and determine whether you can fix it on your own or hire a garage door expert to help you out. With thorough testing, you can diagnose the faulty area. Very prompt, courteous and very trustworthy. One easy way to figure out what’s wrong is using a multimeter to test your sensor. This may occur if the sensors are exposed to rain or water from your sprinklers. This can happen when there is something on the sensor path. If the light is on in both the sensors, then there is no issue related to the power supply. If the door reverses after sensing an obstruction, your door is functioning correctly. Often, the only way to tell whether your garage door sensor is universal is to check the manual or contact the manufacturer. A common cause of a malfunctioning garage door sensor is lack of power supply. Other signs to watch out for include flashing garage door opener lights, flashing sensor lights, or a missing sensor light. You have to ensure that the alignment of the sensors is perfect. These are some of the ways on how to test garage door sensors and a few garage door repair tricks to have up your sleeve. When you examine how these sensors work, you realize how intricate they are. If any object blocks the path of the infrared sensors, the garage door opener will not activate or will reverse if operating. Outstanding service and great pricing! We’ll fix your garage door problem fast! In that case, the sensor will sense the obstruction and it will not shut down completely. They fully replaced the opener and the wire and it works great. Garage Door Safety Eye - How To Diagnose & Repair - YouTube Activate the garage door opener to close the door on the object. Great service. If the lights are turned on for both sensors, then you can rule out a problem with the power supply. If this is the issue check the sensor path as there might be an obstruction. Garage doors may display a variety of symptoms if sensors need attention. If this is the issue check the sensor path as there might be an obstruction. The next thing that you have to check is whether or not the sensor has moisture on it. You can check this by simply looking at the LED lights on both sensors. Copyright © 2020 Metro Garage Door Company. | Website and Marketing by, South Metro: (952) 960-9411 | East Metro: (651) 967-7373 | North Metro: (763) 219-4326 | West Metro: (612) 276-3891, Top Rated Garage Door Company in the Twin Cities Metro Area. Garage door safety sensors are sensitive to bangs and bashes and tend to lose alignment when something hits them hard. Place the box in the line of the sensors and try to close the garage door. Once you discover the problem, the first thing you need to check is the sensor path, as the door will not close if any objects are blocking the path. 8175 Lewis Road So, you have to check the garage door sensors and test them regularly to ensure everything is perfect. It’s not always clear if a garage door sensor is bad. The sensors detect the dirt as the obstructions and the doors will not close. Remove plants, garden tools, animals from the doorway. Garage door sensors utilize a photo-eye sensor and a beam of infrared light that goes between the two units. The first is that the door won’t close. Thanks again for a great job. Your email address will not be published. How Garage Door Sensors Work. There is a complex mechanism which is working behind to operate the garage door. Follow these simple steps to test your garage door's automatic safety reverse sensors: Place an object (such as a brick) on the ground directly in the path of the door.