Add a Protection Plan: 5-Year Indoor Furniture Accident Protection Plan for $17.99. I am an average-sized female (5'3", 150 pounds). You can check the payment method that was refunded and the status of your refund in Your Orders. 4.3 out of 5 stars 17,824. Amazon Renewed products sold by third-party sellers, follow the standard 30-day Amazon return policy. 59. FREE Shipping by Amazon . Zinus Tricia Platform Bed / Mattress Foundation / Box Spring Replacement / Brown, Queen. 2004 International Pkwy, Fredericksburg, VA 22406. FREE Shipping by Amazon. Refunds will be generated back to the original form of payment within 2-5 business days. Inform them the item you bought is a mattress, and they will pick it up from your house. All you need to do is to ask for a return from the Online Return Center and find out their specific policies on the model you settled for. NOTE: This policy applies to mattresses purchased at Zinus.com covered by the Zinus Return and Exchange Policy. Zinus 12 Inch Green Tea Memory Foam Mattress / CertiPUR-US Certified / Bed-in-a-Box / Pressure Relieving, Queen. People return items on Amazon all the time and mattresses are among the most commonly returned. One of the most important rule when it comes to Amazon mattress returns is that you cannot return a mattress that you damaged. In this case, spills and soiling are the major no-nos. Read full return policy ZINUS SmartBase Mattress ... has been added to your Cart Include. Return policy: Returnable until Jan 31, 2021 For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. So if you are shopping for a new mattress after the one you ordered disappointed you, do not let the return rates discourage you. Here to get more information about how the Amazon or mattress company deal with the return mattress and telling if the mattress you receive is new or refurbished. There's a problem loading this menu right now. Sunrising Bedding offer free-risk 120 nights sleep trial. $233.99 $ 233. Get it as soon as Wed, Aug 12. Get it as soon as Wed, Nov 25. Once you donate it the brand they will send you the refund. However those return policies and 100-night trials change if you bought it from Amazon. 4.5 out of 5 stars 72,820. So props to Amazon! I slept on it alone, on a solid wood slatted platform base. Online returning rates are not a reflection of mattress quality. This is a unique returning agreement offered by mattress brands like Sunrising Bedding. I did not find any mattress return policy on Amazon's website, but their customer service did resolve my issue. Return policy: Returnable until Jan 31, 2021 For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. The mattress came in a box, definitely you can’t put it back into a box for return. Most mattress brands offer free shipping and return. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. If the mattress is still in the condition it was delivered in, you should honestly not have a hard time getting a refund or an appropriate replacement. In this case, spills and soiling are the major no-nos. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. 4.7 out of 5 stars 1,223. Choose the Heavy-Bulky return options handled by a specialty carrier team from the Online Returns Center. This shows that for the most part, the returns are unrelated to the mattress quality. More Buying Choices $373.99 (4 new offers) Zinus 12 Inch Gel-Infused Green Tea Memory Foam Mattress / Cooling Gel Foam / Pressure Relieving / CertiPUR-US Certified / Bed … Amazon and individual brands offer refunds and allow returns only when the damage is not caused by their customers. The interesting fact is that most brands and models are in the same range of return rates. Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. So you will have a really hard time convincing them to take their product back if you spoilt it yourself. save 15% OFF than Amazon. Zinus 12 Inch Gel-Infused Green Tea Memory Foam Mattress / Cooling Gel Foam / Pressure Relieving / CertiPUR-US Certified / Bed-in-a-Box, Queen. You can ask for return within the trial period. In this case, if the mattress is in good condition you could choose to donate it to a charity of the brand’s choosing instead of sending it back. $342.59 $ 342. Most mattress brands offer a period of sleep trial. But you had better be clear about their return policy before your purchase. You could donate the mattress and get a refund instead. 120 Day Free Return & Ship | Order Now! 4.5 out of 5 stars 29,291. So what happens when you buy one of these mattresses from Amazon.com, is it then subject to Amazon’s return policy or does the company’s return policy override that. So you don’t have to pay for the return shipping fee. Get it as soon as Tue, Dec 1. 00. $374.00 $ 374. You can’t return a spoiled or soiled mattress. Zinus 12 Inch Green Tea Memory Foam Mattress / CertiPUR-US Certified / Bed-in-a-Box / Pressure Relieving, Full. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Zinus Joseph 10 Inch Metal Platforma Bed Frame / Mattress Foundation / Wood Slat Support / No Box Spring Needed / Sturdy Steel Structure, King. FREE Shipping by Amazon . 99. Sunrising Bedding never resell a used mattress. Returning is your right if you aren’t satisfied. That way you can get your bedroom in order and move on with your life without the foam stuffed burden weighing you down. Amazon and individual brands offer refunds and allow returns only when the damage is not caused by their customers. It is completely normal since sleeping experience is such a subjective issue. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Other options New from $269.46. If you are unsuccessful here, the next step should be to contact the brand in order to air your grievances. For reference, I purchased a queen-sized 12-inch Zinus hybrid mattress through Amazon Prime. Sweet dreams are just comfier on a Zinus mattress. Zinus Return Policy for Amazon? Refunds are fully refunded in 3-5 days after Amazon receive and process your return. If you purchased a Zinus product at any of our partner sites, then your return window and conditions are defined by that specific retailer.